Remote Digital Banking Solutions Lead

Socket.dev; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

401(k) Plan with 6% Match

Health/Dental/Vision Insurance

Company-paid Life Insurance

Tuition Reimbursement

Fitness Reimbursement

Paid Time Off

Volunteer Leave

Paid Holidays

Job summary

Sunflower Bank, N.A. is seeking a Digital Banking Solutions Manager to lead the strategy and execution of online and mobile banking platforms, payments, and treasury management.

You will guide the digital banking analyst team and collaborate with business leaders to deliver secure, compliant customer experiences. This role focuses on advancing digital initiatives, managing vendor relationships, coordinating upgrades, and reporting on KPIs to leadership, with exposure to GLBA compliance and DR/BC

Qualifications

• Bachelor’s Degree or equivalent and 3-5 years of banking experience.
• 3-5 years of experience with Digital Banking products, Treasury Management, and Product Management.
• Experience in managing and leading support teams.
• Knowledge of payment solutions, CTP or AAP certifications is a plus.
• Must be able to work flexible hours.

Responsibilities

• Own and manage the digital banking solutions roadmap with input from strategic business partners and stakeholders.
• Serves as technical owner for online and mobile banking solutions.
• Prioritize and manage enhancement requests.
• Lead vendor relationships and contract performance reviews.
• Coordinate platform upgrades, testing, and releases.
• Partner with Information Security and Compliance on risk management activities.
• Develop business cases and ROI analyses for digital initiatives.
• Support Treasury Management and Retail Banking digital strategies.
• Report on KPIs and digital performance metrics to leadership.
• Ensure platform availability, reliability, and service quality.
• Manage the entire product lifecycle, from strategic planning to tactical activities.
• Lead and manage employees within the Digital Banking Solutions Team ensuring timely resolution of incidents and service requests, as well as execution of new initiatives and enhancements.
• Drive continuous improvement and digital transformation initiatives.
• Reports to the Enterprise Application Delivery Director within the Information Technology team supporting business and customer-facing applications.
• Responsible for supporting IT Response, Business Continuity, and Disaster Recovery processes as they pertain to the continuity of operations within IT Services Division, or to support continuity of operations for the enterprise when IT Services are essential to support restoration or recovery activities.
• Responsible for developing and maintaining systems and applications in alignment with SBNA security controls and standards related to protecting sensitive data for compliance with Gramm Leach Bliley Act (GLBA)
• Responsible for adhering to Software Development Lifecycle policies, standards, and processes.
• Responsible for ensuring all new assets owned by the employee are identified in the CMDB with complete configuration item data. Assets owned must be maintained to adhere with all Asset Management Policy, Standards, Processes and work instructions.
• Perform the job in accordance with applicable industry laws and regulations as well as the policies and procedures established by the company.

Skills

Digital banking platforms

Leadership

Vendor management

Risk management

Project management

Education

Bachelor’s Degree or equivalent

Tools

CTP certification

AAP certification

Job description

Sunflower Bank, N.A. is seeking a Digital Banking Solutions Manager to lead the strategy and execution of online and mobile banking platforms, payments, and treasury management.

You will guide the digital banking analyst team and collaborate with business leaders to deliver secure, compliant customer experiences. This role focuses on advancing digital initiatives, managing vendor relationships, coordinating upgrades, and reporting on KPIs to leadership, with exposure to GLBA compliance and DR/BC