Remote Diabetes Patient Educator & Support Specialist

IQVIA; Salt Lake City (UT); Remote; USD 102.000 - 113.000; Vollzeit

Zusammenfassung

IQVIA is seeking a Virtual Patient Educator to provide education on diabetes treatments and resources for patients remotely. You will engage enrolled patients by telephone, video platforms, email and SMS, strictly following program guidelines and without providing clinical medical advice.

Requirements include a Bachelor's degree or BSN, 3+ years as a CDE/CDCES, and bilingual Spanish/English with strong communication and time-management skills. This is a remote role with US-based eligibility.

Qualifikationen

• Bachelor's degree and/or BSN required.
• 3+ years as a Certified Diabetes Educator (CDE) or CDCES.
• Experience in diabetes care and patient education.

Aufgaben

• Must work from a dedicated workspace in their primary home residence.
• Direct patient interaction and support for persistence and compliance.
• Demonstrated time management and prioritization skills.
• Excellent presentation and interpersonal communication skills.
• Ability to work independently in a fast-paced environment.
• Build relationships with customers and cross-functional partners.
• Proficiency in MS Office (Teams, Word, Excel, PowerPoint, SharePoint).
• Strong documentation accuracy.
• Drive and enthusiasm for supporting patients.
• Excellent listening and problem-solving skills.

Kenntnisse

Bilingual (Spanish-English)

Interpersonal skills

Time management

Independent worker

Ausbildung

Bachelor's degree / BSN

Jobbeschreibung

IQVIA is seeking a Virtual Patient Educator to provide education on diabetes treatments and resources for patients remotely. You will engage enrolled patients by telephone, video platforms, email and SMS, strictly following program guidelines and without providing clinical medical advice.

Requirements include a Bachelor's degree or BSN, 3+ years as a CDE/CDCES, and bilingual Spanish/English with strong communication and time-management skills. This is a remote role with US-based eligibility.