Remote Diabetes Education Specialist (CDE/CDCES)

IQVIA LLC; Northborough (MA); Remote; USD 102,000 - 113,000; Full time

Job summary

IQVIA LLC is seeking a Virtual Patient Educator to provide education on specific diabetes treatments and patient resources from a home-based setup in the United States. The role involves one-on-one interactions with enrolled patients by telephone, video, email, and SMS while strictly following program guidelines and without providing clinical medical advice.

Required qualifications include a Bachelor's degree (or BSN) and 3+ years as a CDE or CDCES, with bilingual Spanish/English a plus.

Qualifications

• Bachelor's degree and/or BSN.
• 3+ years as a CDE or CDCES.
• Complete understanding and application of diabetes care standards.

Responsibilities

• Conduct one-on-one patient education via phone/video/email.
• Support persistence and adherence to diabetes care plans.
• Demonstrate time management and prioritization.
• Deliver clear, effective presentations and communications.
• Build relationships with customers and cross-functional partners.

Skills

Patient education

Time management

Verbal communication

Cross-functional collaboration

Motivational interviewing

Education

Bachelor's degree or BSN

Certified Diabetes Educator (CDE)

Certified Diabetes Care and Education Specialist (CDCES)

Job description

IQVIA LLC is seeking a Virtual Patient Educator to provide education on specific diabetes treatments and patient resources from a home-based setup in the United States. The role involves one-on-one interactions with enrolled patients by telephone, video, email, and SMS while strictly following program guidelines and without providing clinical medical advice.

Required qualifications include a Bachelor's degree (or BSN) and 3+ years as a CDE or CDCES, with bilingual Spanish/English a plus.