Remote Designer & Researcher for Public Service UX

Nava Public Benefit Corp; United States; Remote; USD 126,000 - 143,000; Full time

Benefits offered by this job

Health coverage - medical, dental, and

Dental coverage

Vision plans

Annual bonus

Remote-friendly environment

Job summary

Nava is a consultancy and public benefit corporation helping government agencies modernize with human-centered design and secure, reliable cloud infrastructure. We seek a Designer/Researcher to lead user research, prototyping, and system design across government programs that affect millions of Americans.

You'll work with government contractors and civil servants, driving cross-functional design efforts from concept to implementation while ensuring accessible, high-quality digital experiences.

Qualifications

• Five+ years of experience as a designer in product teams within a professional setting.
• Experience mapping and driving improvements in complex service environments.
• Experience designing, testing, and implementing digital services.
• Experience designing with web and responsive interfaces.
• Excellent communication skills.

Responsibilities

• Prioritize and deliver roadmap-level design and research initiatives on projects.
• Apply a human-centered design mindset by relentlessly focusing on user needs.
• Drive understanding of users through quantitative and qualitative research and share findings.
• Collaborate with cross-functional teams to deliver design work, artifacts, flows, prototypes, and design systems.
• Translate complex requirements into simple, accessible digital experiences with government staff.

Skills

User research

Prototyping

Design systems

Public sector design

Job description

Nava is a consultancy and public benefit corporation helping government agencies modernize with human-centered design and secure, reliable cloud infrastructure. We seek a Designer/Researcher to lead user research, prototyping, and system design across government programs that affect millions of Americans.

You'll work with government contractors and civil servants, driving cross-functional design efforts from concept to implementation while ensuring accessible, high-quality digital experiences.