Remote UX Designer & Researcher for Government

CONCEPT SOLUTIONS LLC; Virginia; Remote; USD 100.000 - 130.000; Vollzeit

Zusammenfassung

Concept Solutions, LLC (CS) is seeking a UX Designer & Researcher to support a mission-critical application modernization program for a DoW customer. The role focuses on discovery, UX design, accessibility, and research to deliver intuitive, accessible experiences for government analysts and the public.

You will translate user research into personas, journey maps, and design decisions, collaborating with stakeholders and technical teams.

Qualifikationen

• Minimum of 4 years of experience in UX research and design supporting enterprise or government web applications.
• Experience working with the U.S. Web Design System (USWDS) or an equivalent design system.
• Preferred: Experience with Figma for user interface design.
• Familiarity with axe or comparable accessibility evaluation tools.
• Active Secret security clearance.

Aufgaben

• Plan and conduct discovery interviews with analysts, industry users, and members of the public to understand user needs, workflows, and challenges.
• Facilitate bi-weekly usability testing sessions to evaluate design effectiveness and identify opportunities for improvement.
• Translate research findings into user personas, journey maps, and prioritized recommendations that inform design decisions.
• Design intuitive user interfaces for the platform's landing page, inbox, and navigation using a USWDS-based design framework.
• Develop user-centered design solutions that support a consistent experience across integrated applications.
• Verify that implemented designs meet Section 508 accessibility requirements and WCAG 2.1 AA standards.

Kenntnisse

UX research

UX design

Usability testing

User interviews

Personas

Journey maps

Accessibility

WCAG 2.1 AA

Section 508

Figma

Axe accessibility tools

Security clearance

Tools

USWDS

Figma

Axe

Jobbeschreibung

Concept Solutions, LLC (CS) is seeking a UX Designer & Researcher to support a mission-critical application modernization program for a DoW customer. The role focuses on discovery, UX design, accessibility, and research to deliver intuitive, accessible experiences for government analysts and the public.

You will translate user research into personas, journey maps, and design decisions, collaborating with stakeholders and technical teams.