Remote Deputy PM/Operations Manager — National Security IT

Next Tier Concepts

Vienna (VA)

Hybrid

USD 131,000 - 244,000

Full time

3 days ago

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Job summary

NT Concepts in the DC Metro area is seeking an Operations Manager / Deputy Program Manager to support the DoD eMH housing program. The role oversees program operations, hosting support, configuration-management, release coordination, and contract artifacts, reporting to the Program Manager.

Candidates must have 10+ years in software operations, be able to obtain DoD 8570 security certification, and hold a technical BA/BS.

Qualifications

BA/BS degree in a technical discipline.
10+ years of experience in managing software development operations or related fields.
Ability to obtain CompTIA Security+ or equivalent DoD 8570 certification within 6 months of start date.
Proven experience leading IT modernization efforts such as cloud migration, legacy system upgrades, and technology stack transformations
Prior experience managing cross-functional teams that can include subcontractor personnel.
Experience hiring and training personnel for service delivery on a program.

Responsibilities

Program Management Support: Partner with the Program Manager to ensure operational continuity by providing solutions to contractual and performance challenges, identifying and mitigating operational risks, and managing contract artifacts.
Operational and Staff Oversight: Oversee daily operations for assigned workstreams, including supervising staff across development support, database, quality, testing, and release management to ensure functionality, availability, and security.
Manage relationships with subcontractors and vendors, including performance monitoring, quality assurance, and ensuring deliverables align with program objectives, timelines, and budget constraints.
Cross-Functional Coordination: Coordinate across internal teams to manage tasks, schedules, and IT resources, ensuring release dates are met and production issues are resolved by tracking root-cause analysis and corrective actions.
Financial Management: Review budgets, track actuals against projections, analyze variances, and ensure all financial documentation complies with contract requirements.
Stakeholder and Vendor Relations: Maintain professional relationships with customers, vendors, and teaming partners to ensure service delivery, protect customer satisfaction, and keep problem resolution on track.
Program Reporting and Tracking: Track and report on program status by monitoring technical issues (e.g., hosting, information assurance), attending agile ceremonies to capture decisions and actions, and delivering consolidated reports to stakeholders.
Configuration and Change Management: Coordinate the Configuration Control Board (CCB) lifecycle, including scheduling, preparing materials, documenting outcomes, and maintaining program milestone charts.
System Access Control: Manage the end-to-end access control process for all system environments, including handling required documentation and status reporting.