Hybrid Deputy Program Manager, DoD Operations

Next Tier Concepts, Inc.; Vienna (VA); Hybrid; USD 131,000 - 244,000; Full time

Job summary

NT Concepts is seeking an Operations Manager / Deputy Program Manager to support the DoD eMH program in the DC area, with remote flexibility and onsite in Vienna, VA and Reston, VA. The role requires coordinating operations, hosting-related work, release management, and contract artifacts.

Ideal candidates bring 10+ years managing software operations, ability to obtain DoD 8570, and experience leading IT modernization, vendor relations, and cross-functional teams.

Qualifications

• BA/BS degree in a technical discipline.
• 10+ years of experience managing software development operations or related fields.
• Ability to obtain CompTIA Security+ or equivalent DoD 8570 certification within 6 months of start date.
• Proven experience leading IT modernization efforts such as cloud migration, legacy system upgrades, and technology stack transformations.
• Practical expertise with industry practices for streamlining operations while protecting quality.
• Prior experience managing cross-functional teams that can include subcontractor personnel.
• Experience hiring and training personnel for service delivery on a program.

Responsibilities

• Partner with the Program Manager to ensure operational continuity by providing solutions to contractual and performance challenges, identifying and mitigating operational risks, and managing contract artifacts.
• Oversee daily operations for assigned workstreams, including supervising staff across development support, database, quality, testing, and release management to ensure functionality, availability, and security.
• Manage relationships with subcontractors and vendors, including performance monitoring, quality assurance, and ensuring deliverables align with program objectives, timelines, and budget constraints.
• Coordinate across internal teams to manage tasks, schedules, and IT resources, ensuring release dates are met and production issues are resolved by tracking root-cause analysis and corrective actions.
• Review budgets, track actuals against projections, analyze variances, and ensure all financial documentation complies with contract requirements.
• Maintain professional relationships with customers, vendors, and teaming partners to ensure service delivery, protect customer satisfaction, and keep problem resolution on track.
• Track and report on program status by monitoring technical issues (e.g., hosting, information assurance), attending agile ceremonies to capture decisions and actions, and delivering consolidated reports to stakeholders.
• Coordinate the Configuration Control Board (CCB) lifecycle, including scheduling, preparing materials, documenting outcomes, and maintaining program milestone charts.
• Manage the end-to-end access control process for all system environments, including handling required documentation and status reporting.

Skills

Program management

Operations oversight

Vendor relations

Cross-functional coordination

Financial management

Stakeholder management

IT modernization

Education

BA/BS in technical discipline

Job description

NT Concepts is seeking an Operations Manager / Deputy Program Manager to support the DoD eMH program in the DC area, with remote flexibility and onsite in Vienna, VA and Reston, VA. The role requires coordinating operations, hosting-related work, release management, and contract artifacts.

Ideal candidates bring 10+ years managing software operations, ability to obtain DoD 8570, and experience leading IT modernization, vendor relations, and cross-functional teams.