Remote Deployments Program Lead – AI Infra

Hydra Host, Inc.; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Hydra Host, Inc. is seeking a Deployments Program Manager to lead end-to-end delivery of customer deployments across its NeoCloud ecosystem.

This role coordinates GPU clusters, networking, colocation facilities, cloud platforms, customer engineering teams, and partners to ensure successful onboarding. The ideal candidate combines program management discipline with in-depth infrastructure knowledge, data centers, cloud operations, networking, and customer-facing delivery.

Qualifications

• 10+ years of program management, deployment management, or infrastructure delivery experience.
• Experience managing large-scale infrastructure, cloud, networking, or data center deployments.
• Strong understanding of data center operations, GPU infrastructure, cloud platforms, networking, and lifecycle management.
• Experience coordinating multiple stakeholders across technical and business organizations.
• Proven ability to manage competing priorities in fast-moving environments.
• Exceptional organizational, communication, and leadership skills.
• Experience building deployment processes and operational frameworks from the ground up.

Responsibilities

• Own customer deployment programs from kickoff through production launch.
• Create and manage detailed deployment plans, milestones, dependencies, and risk registers.
• Drive accountability across internal teams, infrastructure partners, and customers.
• Coordinate installation, provisioning, testing, validation, and customer handoff activities.
• Lead deployment readiness reviews and executive status reporting.
• Partner with engineering, operations, networking, and support teams to ensure successful deployment execution.
• Coordinate GPU cluster deployments, network turn-ups, rack integrations, and infrastructure provisioning activities.
• Track capacity availability across NeoCloud and AI Factory partners.
• Serve as the primary deployment contact for customers.
• Lead kickoff meetings and deployment status reviews.
• Manage customer expectations regarding timelines, dependencies, and risks.
• Escalate blockers and drive rapid resolution.
• Ensure a smooth transition from deployment to operations and support teams.
• Establish repeatable deployment methodologies and standards.
• Define deployment KPIs, reporting frameworks, and operational metrics.
• Improve deployment workflows, tooling, documentation, and governance.
• Develop playbooks that enable Hydra Host to scale customer onboarding efficiently.
• Coordinate activities across: Infrastructure Engineering, Network Engineering, Data Center Operations, Customer Success, Technical Support, Capacity Planning, Vendor Management, Executive Leadership.

Skills

Program management

Deployment management

Infrastructure delivery

Leadership

Stakeholder coordination

Tools

Kubernetes

Bare metal provisioning

NVIDIA GPU environments

Job description

Hydra Host, Inc. is seeking a Deployments Program Manager to lead end-to-end delivery of customer deployments across its NeoCloud ecosystem.

This role coordinates GPU clusters, networking, colocation facilities, cloud platforms, customer engineering teams, and partners to ensure successful onboarding. The ideal candidate combines program management discipline with in-depth infrastructure knowledge, data centers, cloud operations, networking, and customer-facing delivery.