Remote Deployment Lead: AI-driven Mining Ops

Realm; Oregon; Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Full medical, dental, and vision benefi

Unlimited PTO

401(k) with 4% safe-harbor match

Equity in an early-stage, fast-growing

Home office allowance

Job summary

Realm is seeking a Deployment Lead to translate customer problems into deployable workflows used by operators across North America. You will own deployments end-to-end, from discovery to adoption and value measurement, collaborating with Forward Deployed Engineering and Product teams.

The role blends hands-on reporting, data analysis, and strategic product input to shape field-facing features. You will be in a hands-on, customer-facing position, comfortable presenting to executives and field

Qualifications

• 3-5 years in a customer-facing technical role where you owned outcomes
• Led complex deployments end-to-end with cross-functional teams
• Built a process, playbook or team practice from scratch
• Comfortable running meetings with senior stakeholders and delivering bad news
• Strong product judgment to translate customer asks into requirements
• Hands-on building skills to create reports, dashboards or tools
• Clear communication with operators to executives
• US citizen or permanent resident

Responsibilities

• Spend ~25% on site with customers across North America
• Shadow operators to learn workflows and success metrics
• Own deployment plans, set goals, run weekly cadence and report risks
• Lead weekly progress reviews with leadership, report risks and next steps
• Develop reports, dashboards or lightweight tools to solve customer problems
• Turn field observations into product requirements for engineering
• Support growth by joining sales visits and identifying expansion opportunities
• Help build processes, playbooks and culture for Realm deployment

Skills

Customer-facing

Deployment leadership

Cross-functional collaboration

Communication

SQL

Python

Tools

SQL

Python

Job description

Realm is seeking a Deployment Lead to translate customer problems into deployable workflows used by operators across North America. You will own deployments end-to-end, from discovery to adoption and value measurement, collaborating with Forward Deployed Engineering and Product teams.

The role blends hands-on reporting, data analysis, and strategic product input to shape field-facing features. You will be in a hands-on, customer-facing position, comfortable presenting to executives and field