Remote Deployment Engineer for AI Voice Agents

NetVerks Inc.; New York, Santa Barbara (NY, CA); Remote; USD 120,000 - 160,000; Full time

Job summary

Avoca is seeking a highly technical Deployment Engineer to join our remote team. You will embed with customers, design tailored AI solutions, and deploy systems that deliver immediate impact from day one.

You’ll own deployments, integrations, and ongoing support of Avoca's voice agent products in live environments with autonomy in high-stakes contexts. The role demands deep technical expertise, strong root-cause diagnosis, and clear communication to keep production systems reliable across US

Qualifications

• 2+ years of software engineering experience, preferably backend or systems-focused.
• Proficiency in Python (TypeScript/JavaScript a plus).
• Hands-on experience with microservices architectures, APIs, SQL/NoSQL databases, networking, and distributed systems.
• Familiarity with major cloud providers (AWS, GCP, or Azure).
• Experience diagnosing and debugging production systems and integration environments.
• Strong communicator, able to work with both technical and non-technical, customer-facing stakeholders.
• Experience with LLMs, prompt engineering, vector databases, or AI agent frameworks.
• Customer-facing technical experience is a plus.

Responsibilities

• Embed with customers to understand their operations and deliver working AI solutions from day one.
• Deploy, integrate, and maintain Avoca's voice agent products within complex customer infrastructure.
• Build and maintain the infrastructure behind conversational AI — APIs, integrations, monitoring, and feedback loops.
• Diagnose production issues and perform deep root-cause analysis across distributed systems, APIs, and LLM-powered workflows.
• Translate business requirements into technical architectures and deployment plans.
• Identify patterns across deployments and feed insights back into the product roadmap.
• Monitor and optimize product performance in production, working directly with LLMs and distributed systems.
• Communicate complex technical issues clearly to both technical and non-technical stakeholders.
• Document solutions, best practices, and troubleshooting processes to raise the whole team's operational bar.

Skills

Python

TypeScript

JavaScript

LLMs

APIs

Distributed systems

AWS

GCP

Azure

Customer-facing

Tools

SQL/NoSQL

APIs

Cloud platforms

Job description

Avoca is seeking a highly technical Deployment Engineer to join our remote team. You will embed with customers, design tailored AI solutions, and deploy systems that deliver immediate impact from day one.

You’ll own deployments, integrations, and ongoing support of Avoca's voice agent products in live environments with autonomy in high-stakes contexts. The role demands deep technical expertise, strong root-cause diagnosis, and clear communication to keep production systems reliable across US