Remote Dental Billing & Insurance Specialist

Winning Assistants, Inc.; USA; Remote; USD 6.900 - 8.300; Teilzeit

Benefits dieser Stelle

HIPAA & cybersecurity training

Optional performance incentives

Access to client SOPs

Contractor support team

US holiday access

Zusammenfassung

Winning Assistants, Inc. is seeking a part-time Dental Billing & Insurance Virtual Assistant to support a U.S.-based dental practice from a remote location. The role focuses on billing, insurance follow-ups, EOB processing, and revenue cycle management with a patient-focused, professional approach.

Working hours are 20 hours per week, Monday to Friday, 12:00 PM-4:00 PM PT. Strong English communication and experience with dental billing are required.

Qualifikationen

• Must speak and write English clearly and professionally.
• Experience supporting U.S.-based dental practices.

Aufgaben

• Make outbound calls to dental insurance companies regarding outstanding claims, denials, and payment issues.
• Investigate claim statuses, payment discrepancies, and unresolved billing concerns.
• Follow up with insurance representatives to clarify claim processing and payment information.
• Communicate with patients regarding insurance-related billing questions and concerns.
• Support end-to-end revenue cycle management and billing follow-up activities.
• Assist with dental billing workflows and insurance payment reconciliation.
• Review and process Explanation of Benefits (EOBs).
• Coordinate with the on-site team regarding paper EOBs that may need to be scanned before virtual processing.
• Identify billing discrepancies and follow up on outstanding payment issues.
• Assist with appointment scheduling, cancellations, and rescheduling.
• Send patient text messages and handle appointment-related communications.

Kenntnisse

English communication

Tools

Dentrix Ascend

Weave

Delta Dental processes

Jobbeschreibung

Winning Assistants, Inc. is seeking a part-time Dental Billing & Insurance Virtual Assistant to support a U.S.-based dental practice from a remote location. The role focuses on billing, insurance follow-ups, EOB processing, and revenue cycle management with a patient-focused, professional approach.

Working hours are 20 hours per week, Monday to Friday, 12:00 PM-4:00 PM PT. Strong English communication and experience with dental billing are required.