Remote Demo Platform Engineer

Aderant Holdings, Inc.; United States; Vor Ort; USD 110.000 - 160.000; Vollzeit

Zusammenfassung

Aderant Holdings, Inc. is seeking a Solutions Platform Engineer to ensure the reliability and availability of the global product demonstration platform used by the Sales and Solutions Consulting teams.

This role operates the Expert Sierra tenant configured to mirror a client production environment. You will troubleshoot across the full stack, manage access with Azure/Entra ID, coordinate deployments and patches, maintain demo data, and document procedures while collaborating with infrastructure,

Qualifikationen

• Experience in a technical support engineering, systems administration, or platform engineering role.
• Strong troubleshooting across applications, servers, databases, authentication, and infrastructure.

Aufgaben

• Maintain the availability, stability, and functionality of the Expert Sierra demonstration environment.
• Troubleshoot issues across the platform, including application servers, MS SQL Server, authentication, and integrations.
• Investigate system-wide issues and coordinate resolution when problems involve multiple applications, services, or teams.
• Manage user access and permissions through Azure and Microsoft Entra ID.
• Support deployment and updates, coordinating maintenance windows and patches across all demo instances.
• Document platform configurations, troubleshooting procedures, dependencies, and support processes.

Kenntnisse

Troubleshooting across apps/servers

Windows Server (IIS, PowerShell, AD)

SQL Server / Relational DBs

Azure Entra ID / Azure AD

IIS / Web apps

Communication skills

Cross-team coordination

Ausbildung

Bachelor's degree in Computer Science, Information Systems, or equivalent

Tools

Microsoft Azure

Microsoft Entra ID

IIS

PowerShell

SQL Server Management Studio

Jobbeschreibung

Aderant Holdings, Inc. is seeking a Solutions Platform Engineer to ensure the reliability and availability of the global product demonstration platform used by the Sales and Solutions Consulting teams.

This role operates the Expert Sierra tenant configured to mirror a client production environment. You will troubleshoot across the full stack, manage access with Azure/Entra ID, coordinate deployments and patches, maintain demo data, and document procedures while collaborating with infrastructure,