Remote Delivery Lead: Agile & Salesforce Solutions

AAA-The Auto Club Group; United States; Remote; USD 90,000 - 118,000; Full time

Benefits offered by this job

AAA membership with roadside coverage

Adoption assistance program

Job summary

The Auto Club Group is seeking a Delivery Manager to provide leadership, guidance, and expert support for Business Transformation and IT projects across the organization. The role defines objectives, evaluates solutions, coordinates resources, and communicates status to management.

Remote work is supported with a schedule of Monday–Friday, 8:00am–5:00pm. Compensation includes a base salary and annual bonus potential, with comprehensive benefits and growth opportunities within a large vehicle,

Qualifications

• High school diploma or equivalent required.
• Extensive project leadership experience.
• Experience in project planning, consulting and delivering corporate initiatives.
• AAA Branch and/or Home Office and/or Insurance experience preferred.
• Bachelor’s degree in business, CS, OR related field preferred.

Responsibilities

• Lead end-to-end project delivery from intake through production support, managing scope, timelines, resources, risks, dependencies, governance, and executive reporting.
• Serve as Scrum Master and Agile delivery leader, facilitating ceremonies and driving predictable delivery.
• Lead delivery of Salesforce Agentforce and AI-enabled solutions with business and technical teams.
• Drive discovery and requirements refinement, translating initiatives into prioritized epics, features and user stories.
• Serve as liaison between business and technology teams, managing technical dependencies and releases.
• Coordinate testing, defect management, UAT, deployment readiness, and post-production validation.
• Build strong stakeholder relationships and provide concise executive communications.
• Establish Agile governance and deliver metrics/RAID tracking with leadership reports.
• Drive continuous improvement using metrics, retrospectives, automation, and lessons learned.

Skills

Project leadership

Stakeholder mgmt

Agile / Scrum

Requirements gathering

Data analysis

MS Office / MS Project

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Salesforce Agentforce

MS Project

GANTT / PERT charts

Job description

The Auto Club Group is seeking a Delivery Manager to provide leadership, guidance, and expert support for Business Transformation and IT projects across the organization. The role defines objectives, evaluates solutions, coordinates resources, and communicates status to management.

Remote work is supported with a schedule of Monday–Friday, 8:00am–5:00pm. Compensation includes a base salary and annual bonus potential, with comprehensive benefits and growth opportunities within a large vehicle,