Remote Delivery Architect & Enterprise Deployments Lead

Bazeta; United States; À distance; USD 180 000 - 260 000; Plein temps

Résumé du poste

Roboflow is seeking a Head of Delivery to own and scale how we take our most complex customers from vision to production. You will lead the Delivery organization, including Implementation Engineering and Forward Deployed Engineering, and partner with Sales and Solutions Architects to ensure successful deployments.

You’ll be a hands-on leader who works closely with customers, engineers, and executives, shaping the operating model and driving time-to-value in a fast-growing, technology-driven

Qualifications

• You've built or led a customer-facing technical delivery or forward deployed engineering function in a technical software company.
• You're deeply technical and comfortable working alongside engineers on complex customer problems.
• You're a hands-on leader who stays involved in the work.
• You've driven production deployments from proof of concept to scale.
• You can balance customer needs with scalable product and organization.

Responsabilités

• Lead and scale the Delivery organization, including Implementation Engineering and Forward Deployed Engineering.
• Work directly with customers and teams on complex deployments.
• Create repeatable playbooks for scoping, deployment, escalation, and handoff.
• Partner with Sales and Solutions Architects to align deployments with contracts.
• Define success metrics and improve deployment health and time-to-value.
• Drive scalability by improving processes, tooling, and documentation.
• Develop and mentor technical talent across teams.

Connaissances

Technical leadership

Hands-on leadership

Customer delivery

Architectural discussion

People management

Description du poste

Roboflow is seeking a Head of Delivery to own and scale how we take our most complex customers from vision to production. You will lead the Delivery organization, including Implementation Engineering and Forward Deployed Engineering, and partner with Sales and Solutions Architects to ensure successful deployments.

You’ll be a hands-on leader who works closely with customers, engineers, and executives, shaping the operating model and driving time-to-value in a fast-growing, technology-driven