Chief Delivery & Production Architect

Roboflow, Inc.; United States; Remote; USD 180.000 - 260.000; Vollzeit

Zusammenfassung

Roboflow, Inc. is seeking a Head of Delivery to own and scale how we move our most complex customers from vision to production. You’ll lead the Delivery organization, including Implementation Engineering and Forward Deployed Engineering, and work hands-on with customers and engineers.

In this role you’ll shape the operating model, deploy playbooks, and ensure time-to-value. You’ll partner with Sales, Solutions Architects, and Product to deliver repeatable, scalable deployments with measurable

Qualifikationen

• You’ve built or led a customer-facing technical delivery organization.
• You’re deeply technical and work alongside engineers on complex problems.
• You’re a hands-on leader who stays close to the work.
• You’ve worked with customers on complex deployments and production systems.
• You balance customer needs with scalable product and org design.
• You’re an excellent people leader who can attract and retain top talent.
• You operate across technical and business audiences, from engineers to executives.
• You have strong judgment on prioritization and resource allocation.
• You thrive when the playbook is still being written.

Aufgaben

• Lead and scale our Delivery organization.
• Get hands-on with our hardest deployments.
• Build repeatable scoping, implementation, deployment, escalation, and handoff frameworks.
• Own the path from sale to production with Sales and Solutions Architects.
• Drive customer outcomes with clear success metrics and deployment health.
• Make the organization more scalable beyond headcount.
• Develop exceptional technical talent within Implementation Engineers and Forward Deployed Engineers.
• Create tight feedback loops with Product and Engineering.
• Partner across GTM with Sales, Support, and Partnerships.

Kenntnisse

Delivery leadership

Customer-facing

Technical depth

Architectural discussions

People leadership

Jobbeschreibung

Roboflow, Inc. is seeking a Head of Delivery to own and scale how we move our most complex customers from vision to production. You’ll lead the Delivery organization, including Implementation Engineering and Forward Deployed Engineering, and work hands-on with customers and engineers.

In this role you’ll shape the operating model, deploy playbooks, and ensure time-to-value. You’ll partner with Sales, Solutions Architects, and Product to deliver repeatable, scalable deployments with measurable