Remote Debt Collections Specialist – Bilingual Bonus Eligible

Paycom - ATS; Carrollton (TX); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid Holidays

CPL (Comprehensive Paid Leave)

Medical, Dental and Vision Insurance

401(k) Plan with matching

Paid Training Program

Referral Bonus

Job summary

SWC Group is seeking a Debt Collections Specialist to work remotely from Texas (outside the DFW area). The role requires 3+ years in debt collections, a HS diploma, and US work authorization.

You will communicate with delinquent customers, negotiate repayments, and ensure compliance with laws while using multiple systems. Position includes a base of $15/hr, an additional $1/hr bilingual differential after testing, and a monthly bonus tied to performance, plus benefits and paid training.

Qualifications

• 3+ years’ experience in Debt Collections.
• Excellent communication, negotiation and problem‑solving abilities.
• Ability to multi-task in a production environment.
• Authorized to work in the United States with a clean background.

Responsibilities

• Persuades delinquent customers to establish repayment terms using computer systems and collection software.
• Achieves production goals while maintaining high quality of service.
• Follows legal requirements and documents efforts and results in accounts.
• Handles PCI data securely and uses multiple screens and systems.
• Schedules and maintains responsive communication with clients.

Skills

Communication skills

Negotiation skills

Problem solving

Multitasking

Education

High School Diploma/GED

Job description

SWC Group is seeking a Debt Collections Specialist to work remotely from Texas (outside the DFW area). The role requires 3+ years in debt collections, a HS diploma, and US work authorization.

You will communicate with delinquent customers, negotiate repayments, and ensure compliance with laws while using multiple systems. Position includes a base of $15/hr, an additional $1/hr bilingual differential after testing, and a monthly bonus tied to performance, plus benefits and paid training.