Remote Dealer Services Specialist II – Territory Growth

Cox Enterprises; Atlanta (GA); Hybrid; USD 46,000 - 69,000; Full time

Benefits offered by this job

Paid time off

Public holidays

Bereavement leave

Voting leave

Military leave

Job summary

Cox Automotive is seeking a Remote Dealer Services Specialist II to manage northwest Atlanta territory and support dealer clients across the region. The role blends remote work with onsite visits, requiring travel up to 25% and coordination across internal teams to deliver exceptional service.

Responsibilities include relationship management, consultative sales guidance, and ensuring client satisfaction. The position requires a high school diploma plus experience, with a preference for a

Qualifications

• High School Diploma/GED required with 3 years in a related field or 5 years of related experience.
• Strong verbal and written communication skills.
• Strong organizational and analytical skills with attention to detail.
• Ability to build strong business relationships and solve problems.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Cultivate strong client relationships through proactive engagement and tailored solutions.
• Coordinate with sales, mobile inspections, dealer services, and trade desk teams for a unified client experience.
• Act as liaison between clients and internal units, ensuring follow-through and problem resolution.
• Use consultative approach to discuss sales performance, market insights, and valuations with dealers.
• Educate clients on tools and marketplace policies to maximize success.
• Prioritize work professionally and address customer care issues promptly.

Skills

Relationship building

Verbal communication

Organizational skills

Analytical skills

Problem solving

De-escalation

Independent work

Team collaboration

Education

High School Diploma/GED

Bachelor’s degree (preferred)

Job description

Cox Automotive is seeking a Remote Dealer Services Specialist II to manage northwest Atlanta territory and support dealer clients across the region. The role blends remote work with onsite visits, requiring travel up to 25% and coordination across internal teams to deliver exceptional service.

Responsibilities include relationship management, consultative sales guidance, and ensuring client satisfaction. The position requires a high school diploma plus experience, with a preference for a