Remote Deal Desk Analyst - SaaS Pricing & Quoting

Alkami; United States; Remote; USD 57,000 - 71,000; Full time

Benefits offered by this job

Remote-first environment

Unlimited PTO

401(k) with employer match

Job summary

Alkami is seeking a Deal Desk Analyst to support pricing, documentation, and quote creation across the quote-to-cash process. You will partner with Sales, Rev Ops, Legal, Finance, and Accounting to ensure deals align with company policies and drive accurate, timely deal execution.

The role emphasizes building business acumen, enhancing deal support capabilities, and contributing to process improvements in a remote-first environment in the US.

Qualifications

• 1+ years of experience in deal desk, sales operations or support, or a business operations role.
• Strong written and verbal communication skills; comfortable interacting with Sales teams and cross-functional stakeholders.
• Eagerness to learn SaaS commercial concepts including pricing, deal structures, and contract basics.
• Proficiency in Microsoft Excel/Google Sheets; familiarity with Salesforce or similar CRM a plus.

Responsibilities

• Process and validate standard deal requests including quoting, pricing configuration, and order form preparation.
• Review incoming deal submissions for completeness, policy compliance, and routing requirements prior to analyst review.
• Support senior analysts on complex deal packages including data gathering, document preparation, and Salesforce/CPQ updates.
• Serve as the first point of contact for standard Sales inquiries related to quote building, pricing, product configuration, and quote status.
• Maintain deal records and documentation with a high degree of accuracy across CRM and CPQ systems; submit, track, and manage Jira tickets with EA.
• Assist with contract and order form administration including version tracking, template management, and execution coordination.
• Generate routine deal desk reports and dashboards tracking queue volume, turnaround times, and open approvals.
• Learn and apply deal desk policies, discount governance frameworks, and approval matrices with increasing independence over time.
• Participate in team process improvement initiatives and contribute to documentation of standard operating procedures.

Skills

Deal desk experience

Communication skills

Attention to detail

Excel/Google Sheets

CRM familiarity

Education

Bachelor's degree in Finance/Business/Economics or related field

Tools

Salesforce

Jira

Job description

Alkami is seeking a Deal Desk Analyst to support pricing, documentation, and quote creation across the quote-to-cash process. You will partner with Sales, Rev Ops, Legal, Finance, and Accounting to ensure deals align with company policies and drive accurate, timely deal execution.

The role emphasizes building business acumen, enhancing deal support capabilities, and contributing to process improvements in a remote-first environment in the US.