Remote Data Protection & Insider Risk Investigator

Humana; Boston (MA); Remote; USD 89.000 - 121.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k) retirement

Paid time off

Zusammenfassung

Humana is seeking a Data Protection Security Investigations Analyst 2 to partner with enterprise teams on investigations, DLP analysis, and insider-risk reductions. You will triage alerts, review evidence, and coordinate with Legal, Privacy, and HR to resolve issues while maintaining rigorous documentation and control standards.

The role emphasizes cross-functional collaboration, evidence-based decisions, and adherence to regulatory requirements.

Qualifikationen

• Bachelor’s degree in Computer Science, Information Security, Cybersecurity, Information Technology, or related field, or equivalent practical experience.
• Two or more years of relevant technical experience, including at least one year in Data Security, Cyber Data Protection, DLP, security operations, insider risk, incident response support, or related field.
• Experience triaging security alerts, reviewing logs, collecting evidence, documenting findings, and supporting investigations or incident response.
• Working knowledge of DLP, data classification, information protection, security monitoring, data handling, and common exposure scenarios.
• Ability to analyze routine to moderately complex issues, follow established procedures, and make sound, evidence-based recommendations.
• Experience supporting centralized intake, ticket handling, case management, or operational queues with consistent prioritization and follow-up.
• Effective written and verbal communication skills for explaining Data Security controls to technical and business stakeholders.
• Commitment to accurate documentation and continuous improvement of scalable, efficient workflows.
• Ability to responsibly use approved AI-enabled tools to improve investigation efficiency, ... with security, privacy, legal, and regulatory requirements.

Aufgaben

• Analyze DLP alerts and controls across email, endpoint, web, cloud/CASB, collaboration, and data classification platforms to validate policy behavior, assess business context, and recommend actions.
• Explain DLP, data classification, and information protection controls to technical and non-technical stakeholders.
• Serve as a centralized point of intake for Data Protection inquiries, control questions, investigation requests, exceptions, and incident or problem tickets; triage and coordinate each request through resolution or escalation.
• Investigate indicators such as unusual data access, bulk downloads, unauthorized sharing, unapproved storage, or attempts to bypass controls.
• Assess events using user activity, data sensitivity, destination, control action, business context, and historical patterns.
• Coordinate additional review or escalation within Threat Management & Response, Legal, Privacy, Compliance, Human Resources, and business stakeholders.
• Maintain objective, evidence-based documentation that supports consistent, defensible decisions.
• Coordinate response and escalation when an investigation identifies elevated risk, a potential incident, or need for specialized review.
• Partner with various teams to resolve investigations and reduce data-loss risk.
• Respond to inquiries about DLP alerts, data classification, control behavior, approved exception handling, security reviews, and operational processes.
• Communicate findings, limitations, and recommended next steps clearly to technical and business audiences.
• Maintain accurate case notes, investigation summaries, SOPs, runbooks, knowledge articles, and triage materials.
• Compile operational data on alert/investigation volume, queue aging, case quality, and compliance evidence.
• Identify recurring control issues and opportunities to improve triage consistency and workflows across enterprise operations.
• Meet SLAs, maintain records, reduce queue aging, and escalate blockers promptly.

Kenntnisse

DLP alert triage

Insider risk analysis

Stakeholder communication

Evidence handling

Documentation & process improvement

Ausbildung

Bachelor's degree in CS or related field

Tools

Microsoft Purview

Microsoft Defender for Cloud Apps

Zscaler

CrowdStrike

Splunk

Microsoft Sentinel

Proofpoint

Cyera

Jobbeschreibung

Humana is seeking a Data Protection Security Investigations Analyst 2 to partner with enterprise teams on investigations, DLP analysis, and insider-risk reductions. You will triage alerts, review evidence, and coordinate with Legal, Privacy, and HR to resolve issues while maintaining rigorous documentation and control standards.

The role emphasizes cross-functional collaboration, evidence-based decisions, and adherence to regulatory requirements.