Remote Data Center Technician — Incident & Ops Lead

Kforce Inc; Lithia Springs (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA

FSA

401(k)

Life Insurance

Disability Insurance

Job summary

Kforce Inc. in the Atlanta area seeks a Remote Data Center Technician who must reside within 45 minutes of the designated data center locations.

The role centers on emergency response, escorting third-party personnel, and day-to-day data center operations following ITIL-based incident and change management. Responsibilities include coordinating with IT Infrastructure, maintaining DCIM tools, configuring devices during installation/decommissioning, and leading cross-location initiatives to ensure

Qualifications

• Advanced knowledge of servers, network cabling, and data center hardware.
• Knowledge of data center electrical, mechanical, and network system operations.
• Strong analytical and complex problem-solving skills.
• Ability to effectively communicate technical issues.
• Knowledge of enterprise network hardware, including switches and routers.

Responsibilities

• Operate data center processes and ITIL-aligned incident/change management.
• Act as technical lead and local escalation point during emergencies.
• Identify trends and communicate risks to data center operations.
• Track metrics and provide visibility on current state and trends.
• Develop strategies to future-proof data center environments for scalability and resiliency.
• Coordinate with IT Infrastructure to fulfill requests and respond to incidents.
• Improve and administer DCIM tools and related procedures.
• Create and review operating procedures; train team members.

Skills

Server hardware

Networking concepts

LAN/WAN

BGP/TCP/IP/DHCP

Windows/Linux servers

Problem solving

Communication

Job description

Kforce Inc. in the Atlanta area seeks a Remote Data Center Technician who must reside within 45 minutes of the designated data center locations.

The role centers on emergency response, escorting third-party personnel, and day-to-day data center operations following ITIL-based incident and change management. Responsibilities include coordinating with IT Infrastructure, maintaining DCIM tools, configuring devices during installation/decommissioning, and leading cross-location initiatives to ensure