Remote Data Center Technician — Incident & Ops Lead

Kforce Inc

Lithia Springs (GA)

On-site

USD 60,000 - 90,000

Full time

7 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
HSA
FSA
401(k)
Life Insurance
Disability Insurance

Job summary

Kforce Inc. in the Atlanta area seeks a Remote Data Center Technician who must reside within 45 minutes of the designated data center locations.

The role centers on emergency response, escorting third-party personnel, and day-to-day data center operations following ITIL-based incident and change management. Responsibilities include coordinating with IT Infrastructure, maintaining DCIM tools, configuring devices during installation/decommissioning, and leading cross-location initiatives to ensure

Qualifications

  • Advanced knowledge of servers, network cabling, and data center hardware.
  • Knowledge of data center electrical, mechanical, and network system operations.
  • Strong analytical and complex problem-solving skills.
  • Ability to effectively communicate technical issues.
  • Knowledge of enterprise network hardware, including switches and routers.

Responsibilities

  • Operate data center processes and ITIL-aligned incident/change management.
  • Act as technical lead and local escalation point during emergencies.
  • Identify trends and communicate risks to data center operations.
  • Track metrics and provide visibility on current state and trends.
  • Develop strategies to future-proof data center environments for scalability and resiliency.
  • Coordinate with IT Infrastructure to fulfill requests and respond to incidents.
  • Improve and administer DCIM tools and related procedures.
  • Create and review operating procedures; train team members.

Skills

Server hardware
Networking concepts
LAN/WAN
BGP/TCP/IP/DHCP
Windows/Linux servers
Problem solving
Communication

Job description

Kforce Inc. in the Atlanta area seeks a Remote Data Center Technician who must reside within 45 minutes of the designated data center locations.

The role centers on emergency response, escorting third-party personnel, and day-to-day data center operations following ITIL-based incident and change management. Responsibilities include coordinating with IT Infrastructure, maintaining DCIM tools, configuring devices during installation/decommissioning, and leading cross-location initiatives to ensure

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