Data Center Technician - Remote (GA)

Kforce Inc; Lithia Springs (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA

FSA

401(k)

Life Insurance

Disability Insurance

Job summary

Kforce Inc. in the Atlanta area seeks a Remote Data Center Technician who must reside within 45 minutes of the designated data center locations.

The role centers on emergency response, escorting third-party personnel, and day-to-day data center operations following ITIL-based incident and change management. Responsibilities include coordinating with IT Infrastructure, maintaining DCIM tools, configuring devices during installation/decommissioning, and leading cross-location initiatives to ensure

Qualifications

• Advanced knowledge of servers, network cabling, and data center hardware.
• Knowledge of data center electrical, mechanical, and network system operations.
• Strong analytical and complex problem-solving skills.
• Ability to effectively communicate technical issues.
• Knowledge of enterprise network hardware, including switches and routers.

Responsibilities

• Operate data center processes and ITIL-aligned incident/change management.
• Act as technical lead and local escalation point during emergencies.
• Identify trends and communicate risks to data center operations.
• Track metrics and provide visibility on current state and trends.
• Develop strategies to future-proof data center environments for scalability and resiliency.
• Coordinate with IT Infrastructure to fulfill requests and respond to incidents.
• Improve and administer DCIM tools and related procedures.
• Create and review operating procedures; train team members.

Skills

Server hardware

Networking concepts

LAN/WAN

BGP/TCP/IP/DHCP

Windows/Linux servers

Problem solving

Communication

Job description

Responsibilities

Kforce's client is seeking a Remote Data Center Technician - candidates must be located within approximately 45 minutes of the designated data center location in the Atlanta, GA area. This role is responsible for emergency response and escorting third-party personnel at local data center sites as needed. Duties:

• Operate and implement data center processes and procedures using ITIL standards for incident, problem, and change management
• Serve as a primary technical contact for Data Center Services & Facilities teams, acting as a technical lead and local point of escalation during emergency events and day-to-day activities
• Identify operational trends and analyze risks to communicate potential implications and impacts to data center operations
• Track operational metrics and other data to provide senior management with both current-state visibility and long-term trend analysis
• Develop and implement strategies to future-proof data center environments, ensuring scalability, resiliency, and adaptability to emerging technologies & evolving business needs
• Recommend, create, establish, & execute policies and processes to align with corporate expectations and govern environmental conditions within data center facilities
• Coordinate with IT Infrastructure teams to fulfill requests, perform changes, & respond to incidents
• Work with various departments to improve, manage, update, and administer data center infrastructure management (DCIM) tools
• Create and review departmental operating procedures, evaluate and document process improvements, & conduct awareness training for team members
• Lead data center projects & coordinate initiatives with other departments and locations
• Configure devices for initial installation and remove devices during decommissioning, including installing baselines, assigning IP addresses, updating DNS, & validating communication once connected

Requirements

• Advanced knowledge of servers, network cabling, and data center hardware
• Knowledge of data center electrical, mechanical, and network system operations
• Strong analytical and complex problem-solving skills
• Ability to effectively communicate technical issues
• Knowledge of enterprise network hardware, including switches and routers
• Knowledge of network communication protocols such as BGP, TCP/IP, and DHCP
• Experience with LAN/WAN, routers, switches, firewalls, load balancers, and network cabling
• Knowledge of network topologies including Ethernet, VLANs, MPLS, and VPNs
• Knowledge of network security infrastructure
• Experience with Windows and Linux server operating systems
• Knowledge of directory services and infrastructure integration
• Experience with network monitoring and management platforms
• Ability to support scheduled maintenance activities
• Willingness to travel as needed
• Must be located within approximately 45 minutes of the designated data center location in the Atlanta, GA area; Location is important, as this individual will be responsible for emergency response and escorting third-party personnel at local data center sites as needed

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.