Remote Data Center Operations Leader

Giga Energy Inc.; Northern (KY); Hybrid; USD 180,000 - 280,000; Full time

Benefits offered by this job

Subsidized health, dental, and vision

Equity options

401(k) with 4% employer match

Unlimited PTO

Parental leave

FSA/HSA

Commuter benefits

Opportunities to collaborate on-sites

Job summary

Giga Energy is seeking a Director of Operations to own the day-to-day reliability, staffing, maintenance, and performance of our data centers. You will standardize staffing, uptime protection, maintenance scheduling, and incident resolution across a growing portfolio.

You will manage cross-site operations teams and vendor relationships, report health metrics to executives, and own the portfolio's operating backbone as we scale. This remote role requires travel to facilities (~20–25%).

Qualifications

• 10+ years in facility or data center operations
• 5+ years managing operations across multiple sites
• Strong knowledge of MEP and electrical systems (generators, UPS, cooling, BMS/controls)
• Experience managing operations budgets and vendor contracts across multiple sites
• Experience presenting to executives on operational risk and performance
• Direct experience running operations at hyperscale or colocation data centers
• Experience partnering with commissioning teams on turnover
• Familiarity with facility operations platforms (CMMS)
• Experience scaling operations in high-growth startups

Responsibilities

• Own day-to-day operational performance across live data center facilities, including uptime, maintenance execution, and incident response
• Build and enforce the operating standard across all facilities: staffing models, maintenance schedules, escalation procedures, and performance benchmarks
• Manage facility operations teams and site leads across multiple locations
• Own vendor and service provider relationships tied to ongoing operations (maintenance contractors, equipment service providers, facility services) and SLAs
• Lead root cause analysis and resolution for operational incidents and update standards to prevent recurrence
• Own the operations budget across the portfolio and make staffing/resource trade-offs as facilities come online
• Report on operational health, risk, and performance to executive leadership across the portfolio
• Collaborate with commissioning and construction teams for clean handoffs from new facilities to steady-state operations
• Drive continuous improvement in operating procedures as the portfolio scales

Skills

Facility operations

Data center operations

Vendor management

Budget management

Executive communication

Cross-site leadership

Project management

Operations scaling

MEP knowledge

Risk assessment

Tools

CMMS

BMS/controls

Contract management software

Job description

Giga Energy is seeking a Director of Operations to own the day-to-day reliability, staffing, maintenance, and performance of our data centers. You will standardize staffing, uptime protection, maintenance scheduling, and incident resolution across a growing portfolio.

You will manage cross-site operations teams and vendor relationships, report health metrics to executives, and own the portfolio's operating backbone as we scale. This remote role requires travel to facilities (~20–25%).