Remote D365 FO Support Analyst

WELL Health Technologies Corp; California; Hybrid; USD 60,000 - 71,000; Full time

Job summary

WELL Health Technologies Corp is seeking a D365 Support Analyst to own functional support for Microsoft Dynamics 365 Finance & Operations. This full-time, remote role, based in Canada, requires supporting critical financial processes and working with internal teams and external partners to improve system reliability and user experience.

You will collaborate with Finance, IT, and ERP partners to resolve complex issues, expand your D365 knowledge, and help build a proactive ERP support function

Qualifications

• Hands-on experience supporting Microsoft Dynamics 365 Finance & Operations in a live business environment.
• Familiarity with core finance processes (GL, AP, AR, month-end close) and multi-entity environments is a plus.
• Comfort with workflows, configurations, user permissions, integrations, and testing; eager to grow technical skills.

Responsibilities

• Own the D365 Finance & Operations support requests from initial diagnosis to resolution.
• Support financial and operational workflows across multiple entities (GL, AP, AR, cash, fixed assets, expenses, procurement, intercompany).
• Troubleshoot approvals, batch jobs, data imports, and month-end issues to minimize disruption.
• Manage user access, security roles, configurations, integrations, and routine admin tasks.
• Document solutions, identify recurring issues, and contribute to scalable ERP support.

Skills

D365 Finance & Operations

Financial processes

Problem solving

Communication

Collaboration

Tools

Power Automate

Dataverse

Power Platform Admin Center

Lifecycle Services

Azure DevOps

Power BI

Job description

WELL Health Technologies Corp is seeking a D365 Support Analyst to own functional support for Microsoft Dynamics 365 Finance & Operations. This full-time, remote role, based in Canada, requires supporting critical financial processes and working with internal teams and external partners to improve system reliability and user experience.

You will collaborate with Finance, IT, and ERP partners to resolve complex issues, expand your D365 knowledge, and help build a proactive ERP support function