Remote Customer Transformation Communications Partner

Blue Star Partners LLC

Columbus (OH)

On-site

USD 55,000 - 69,000

Full time

14 days+

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Job summary

Blue Star Partners LLC is seeking a Communications / Change Analyst to support a multi-year Customer Transformation Program. The role focuses on hands-on communications, engagement, meeting support, and content development to keep leadership and stakeholders informed and aligned.

The ideal candidate will manage recurring communications cadences, craft polished materials, coordinate speakers and events, and analyze engagement data to help leaders with executive summaries and staffing materials.

Qualifications

  • 3+ years of experience in communications, change management, employee engagement, project coordination, or program support.
  • Experience creating newsletters, presentations, meeting materials, stakeholder updates, or employee communications.
  • Experience coordinating recurring meetings, events, learning sessions, town halls, or engagement activities.
  • Strong writing, editing, formatting, and message development skills.
  • Ability to track attendance, survey results, engagement metrics, actions, and follow-up items.

Responsibilities

  • Draft and coordinate weekly program newsletters.
  • Prepare materials for monthly town halls and weekly lunch and learn sessions.
  • Identify lunch and learn topics, coordinate speakers, schedule sessions, and send reminders.
  • Support engagement committee meetings and monthly employee engagement activities.
  • Track attendance, engagement activity, recognition participation, and survey results.
  • Update engagement scorecards and summarize insights for leadership.
  • Prepare PowerPoint materials, email communications, Teams posts, agendas, and follow-up notes.
  • Coordinate with program leaders, workstream leads, speakers, and stakeholders to gather content and confirm next steps.

Skills

Communications
Change management
Employee engagement
Project coordination
Program support
Content development
Stakeholder coordination
Meeting support
Analytics

Tools

Microsoft Teams
PowerPoint
SharePoint
Excel
Word
Outlook

Job description

Blue Star Partners LLC is seeking a Communications / Change Analyst to support a multi-year Customer Transformation Program. The role focuses on hands-on communications, engagement, meeting support, and content development to keep leadership and stakeholders informed and aligned.

The ideal candidate will manage recurring communications cadences, craft polished materials, coordinate speakers and events, and analyze engagement data to help leaders with executive summaries and staffing materials.

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