Remote Customer Tech Analyst II – SAP & Cloud Integration

Peak Performers; Cumberland (RI); A distancia; USD 83.000 - 103.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/dental/vision insurance

403(b) retirement plan

Weekly direct deposit

Descripción de la vacante

Peak Performers seeks a Customer Tech Analyst II for a remote, W2 contract to collaborate with developers, architects, and business teams in delivering technical solutions. You will support application architecture, integration, and change management across cloud, infrastructure, and security domains.

You will translate business requirements into technical specs, prepare design documents, and communicate effectively with stakeholders.

Formación

• Bachelor’s degree in Computer Science, Engineering, or a related field with 5+ years of experience as an IT Systems, Product, or Business Analyst or similar role.
• Recent hands-on experience with SAP IS-U in a solution delivery environment.
• Strong verbal and written communication, facilitation, relationship management, and collaboration skills.
• Ability to translate requirements into technical specifications and help identify effective solutions.
• Strong analytical and problem-solving skills with the ability to communicate technical concepts clearly.
• Familiarity with Azure DevOps or Jira for work management.
• Proficiency creating technical design documents, flows, and diagrams using Visio or Lucidchart.

Responsabilidades

• Coordinate and assist the Development Team with application support (quarterly releases, defects, change management).
• Work across cross-functional domains including Cloud, Infrastructure, and Security to engage the development team.
• Document integration of multiple systems and reconcile needs of cross-functional teams.
• Communicate with stakeholders to understand functional requirements.
• Define, develop, and review technical specifications.
• Keep abreast of technology trends and developments.

Conocimientos

Business Analysis

Communication

Cross-functional Collaboration

Problem Solving

Educación

Bachelor's degree in CS/Engineering

Herramientas

SAP IS-U

Azure DevOps

Jira

Visio

Lucidchart

Descripción del empleo

Peak Performers seeks a Customer Tech Analyst II for a remote, W2 contract to collaborate with developers, architects, and business teams in delivering technical solutions. You will support application architecture, integration, and change management across cloud, infrastructure, and security domains.

You will translate business requirements into technical specs, prepare design documents, and communicate effectively with stakeholders.