Remote Customer Support Specialist — Growth Path

Virtual Vantage Inc; Omaha (NE); Remote; USD 17,000 - 21,000; Full time

Benefits offered by this job

Fully remote

Advancement opportunities

Job summary

Virtual Vantage Inc. in Omaha, United States is seeking a remote Customer Service Representative to support leading national brands. You will handle inbound and outbound calls, provide courteous help, and document interactions from your home office.

Ideal candidates have a high school diploma or GED, excellent phone and typing skills, and a reliable home workspace with stable internet. A Windows 11 PC with adequate RAM and a wired headset is required to start.

Qualifications

• High school diploma or GED.
• Excellent phone and typing skills.
• Comfortable navigating software and multitasking.
• Dedicated home workspace and stable internet.
• Windows 11 PC with 8 GB RAM (16 GB RAM preferred).
• USB headset and wired internet to start.

Responsibilities

• Answer and resolve inbound/outbound customer service calls.
• Deliver exceptional service with every interaction.
• Document customer information and call outcomes.
• Follow up to ensure resolution.
• Meet key performance benchmarks.

Skills

Phone skills

Typing skills

Software navigation

Multitasking

Remote work setup

Education

High school diploma or GED

Tools

Windows 11 PC

RAM 8GB

RAM 16GB preferred

USB headset

Job description

Virtual Vantage Inc. in Omaha, United States is seeking a remote Customer Service Representative to support leading national brands. You will handle inbound and outbound calls, provide courteous help, and document interactions from your home office.

Ideal candidates have a high school diploma or GED, excellent phone and typing skills, and a reliable home workspace with stable internet. A Windows 11 PC with adequate RAM and a wired headset is required to start.