Remote Customer Support Specialist | Flexible Schedule

PedrosVacations; Raleigh (NC); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Structured training

Ongoing support

Access to digital tools

Travel planning/co-ordination skills

Job summary

PedrosVacations is seeking a Remote Customer Service Representative to assist clients with questions, scheduling, updates, reservations, and coordination in a remote setting.

This role emphasizes strong communication, organization, and the ability to work independently. Training is provided, with ongoing support and access to digital tools to help you stay informed and deliver excellent service.

Qualifications

• Excellent written and verbal communication.
• Strong organization and attention to detail.
• Reliable follow-through and ability to manage multiple requests.
• Comfort working independently and learning new tools.

Responsibilities

• Respond to client questions and service requests.
• Provide updates and next-step information.
• Coordinate schedules, reservations, and confirmations.
• Follow up on pending requests or missing details.
• Assist with routine changes or adjustments.
• Research information when needed.
• Maintain accurate client records.
• Help keep planning details organized.

Skills

Communication

Attention to detail

Multitasking

Independent work

Reliability

Job description

PedrosVacations is seeking a Remote Customer Service Representative to assist clients with questions, scheduling, updates, reservations, and coordination in a remote setting.

This role emphasizes strong communication, organization, and the ability to work independently. Training is provided, with ongoing support and access to digital tools to help you stay informed and deliver excellent service.