Remote Customer Experience Specialist | Flexible Hours

HelpfulRemote; Northern (KY); Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Job summary

HelpfulRemote, based in the United States, seeks a customer support specialist to assist customers via email, chat and phone. You’ll resolve issues, update records in internal systems, and collaborate with teammates to improve processes.

The role offers flexible scheduling with full-time or part-time options and remote work. A reliable internet connection and strong communication skills are essential to succeed in a self-motivated, organized environment.

Qualifications

• Experience providing customer support via email, chat, or phone channels.
• Clear written and verbal communication skills.
• Ability to work independently in an organized, self-motivated way.
• Reliable internet connection and quiet workspace.

Responsibilities

• Help customers through email, chat, and phone channels.
• Answer questions and resolve issues.
• Update customer records in internal systems.
• Collaborate with teammates to improve processes.

Skills

Email support

Chat support

Written communication

Job description

HelpfulRemote, based in the United States, seeks a customer support specialist to assist customers via email, chat and phone. You’ll resolve issues, update records in internal systems, and collaborate with teammates to improve processes.

The role offers flexible scheduling with full-time or part-time options and remote work. A reliable internet connection and strong communication skills are essential to succeed in a self-motivated, organized environment.