Remote Customer Support Specialist (Entry Level)

NextGen Real Estate; New York (NY); Remote; USD 40,000 - 50,000; Full time

Job summary

A dynamic real estate company is hiring a Virtual Customer Service Representative to provide exceptional customer service via phone, email, and chat. Ideal candidates possess a high school diploma, strong communication skills, and problem-solving abilities. Responsibilities include addressing customer inquiries, managing accounts, and collaborating with the team to elevate customer satisfaction. If you're passionate about service and innovation, take the first step in your career with us!

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Exceptional communication skills, both written and verbal.
• Strong problem-solving and decision-making abilities necessary.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Handle customer complaints and resolve issues efficiently.
• Manage and update customer accounts and records.

Skills

Excellent communication skills

Strong problem-solving abilities

Time management skills

Multitasking ability

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office

CRM software

Job description

A dynamic real estate company is hiring a Virtual Customer Service Representative to provide exceptional customer service via phone, email, and chat. Ideal candidates possess a high school diploma, strong communication skills, and problem-solving abilities. Responsibilities include addressing customer inquiries, managing accounts, and collaborating with the team to elevate customer satisfaction. If you're passionate about service and innovation, take the first step in your career with us!