Remote Customer Support Intern – Energy Tech & CRM

Enel Chile S.A; United States; Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401k matching

PTO 4 weeks

Tuition reimbursement

Professional development

Job summary

Enel North America, Inc. is seeking a Customer Support Intern to join our Global Support team.

This full-time, remote internship runs January 2027 through June 2027 and offers hands-on experience with demand response and software support for commercial and industrial customers. The ideal candidate is enrolled in college, has strong communication skills, and is eager to learn about energy tech and CRM systems like Salesforce.

Qualifications

• Enrolled in an accredited college or university.
• Experience with Salesforce/CRM preferred.
• Strong communication and interpersonal skills.
• Problem solving and time management abilities.

Responsibilities

• Answer inbound customer requests via phone and email and escalate when needed.
• Navigate internal systems to assist customers with software and demand response questions.
• Provide real-time information on demand response and payment details.
• Build professional relationships with internal teams and identify improvement opportunities.

Skills

Communication

CRM systems

Problem solving

Time management

Education

Currently enrolled in college/university

Tools

Salesforce

Job description

Enel North America, Inc. is seeking a Customer Support Intern to join our Global Support team.

This full-time, remote internship runs January 2027 through June 2027 and offers hands-on experience with demand response and software support for commercial and industrial customers. The ideal candidate is enrolled in college, has strong communication skills, and is eager to learn about energy tech and CRM systems like Salesforce.