Remote Customer Support Executive (WFH)

Niftel Communications Pvt. Ltd.; United States; Remote; USD 1,600 - 1,700; Full time

Job summary

Niftel Communications Pvt. Ltd. is hiring for a Full-Time Customer Support Executive to work from home. The role requires handling chat and blended processes with a rotational shift and 9-hour workdays, including breaks. Immediate joining is preferred.

Candidate should have good Hindi and English communication, strong customer-handling skills, and be comfortable with Windows 11, 8 GB RAM, and basic MS Excel usage. PAN card is mandatory.

Qualifications

• 12th Pass or Graduates required.
• Good Hindi and English communication.
• Strong interpersonal and customer-handling skills.
• PAN Card is mandatory for this role.

Responsibilities

• Handle customer queries professionally.
• Resolve customer concerns and provide appropriate solutions.
• Maintain a positive customer experience.
• Follow process guidelines and quality standards.

Skills

Communication

Interpersonal skills

Problem-solving

Decision making

Team player

Willingness to learn

MS Excel

Time management

Education

12th Pass / Graduates

Tools

MS Excel

Job description

Niftel Communications Pvt. Ltd. is hiring for a Full-Time Customer Support Executive to work from home. The role requires handling chat and blended processes with a rotational shift and 9-hour workdays, including breaks. Immediate joining is preferred.

Candidate should have good Hindi and English communication, strong customer-handling skills, and be comfortable with Windows 11, 8 GB RAM, and basic MS Excel usage. PAN card is mandatory.