Customer Support Executive WFH S

Nobroker Technology Solutions Private Limited; United States; Remote; USD 34,000 - 52,000; Full time

Job summary

Nobroker Technology Solutions Private Limited in the United States is seeking a customer service professional to assist clients via phone, email, and chat. You will respond to product queries and work toward upselling relevant solutions.

You should be comfortable escalating complex issues to senior team members and ensuring timely, courteous support. A strong command of English plus regional languages is preferred.

Qualifications

• Provide excellent customer service via phone, email, and chat.
• Handle queries about products and services offered by the company.
• Identify opportunities for upselling and cross-selling relevant products/services.
• Escalate complex issues to senior team members when necessary.

Responsibilities

• Provide exceptional customer service to clients through phone calls, emails, and chats.
• Handle client queries related to products/services offered by the company.
• Identify opportunities for upselling and cross-selling of relevant products/services.
• Escalate complex issues to senior team members when necessary.

Skills

English

Hindi

Telugu

Kannada

Job description

Roles and Responsibilities

• Provide exceptional customer service to clients through phone calls, emails, and chats.
• Handle client queries related to products/services offered by the company.
• Identify opportunities for upselling and cross-selling of relevant products/services.
• Escalate complex issues to senior team members when necessary.

Laptop and wifi mandatory

Power backup is a must

Languages English,Hindi,Telugu and Kannada

Age limit -32 Years