Remote Customer Success & Support Specialist

MCI Military Recruitment; Fort Riley (KS); Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth

Job summary

MCI Military Recruitment seeks a dedicated Customer Service Representative in Fort Riley, Kansas. This role involves managing customer inquiries and ensuring satisfaction, requiring excellent communication and problem-solving skills. Ideal candidates should have a high school diploma and be proficient in Microsoft Office. MCI offers competitive compensation and benefits, fostering an environment for growth and career advancement. Join MCI to enhance your career in a supportive, customer-centric workplace.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Basic knowledge of Microsoft Office Suite.
• Highly reliable with the ability to maintain regular attendance.

Responsibilities

• Handle customer inquiries and provide accurate information.
• Resolve customer issues efficiently.
• Ensure a positive customer experience.
• Utilize systems and technology to complete tasks.

Skills

Organizational skills

Communication skills

Problem-solving skills

Conflict resolution

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI Military Recruitment seeks a dedicated Customer Service Representative in Fort Riley, Kansas. This role involves managing customer inquiries and ensuring satisfaction, requiring excellent communication and problem-solving skills. Ideal candidates should have a high school diploma and be proficient in Microsoft Office. MCI offers competitive compensation and benefits, fostering an environment for growth and career advancement. Join MCI to enhance your career in a supportive, customer-centric workplace.