Remote Customer Success Partner

Sealed Air; Charlotte (NC); On-site; USD 32,000 - 34,000; Full time

Job summary

Sealed Air is seeking a Customer Success Partner in Charlotte, NC to build strong client relationships and ensure ongoing success with our products and services. The role emphasizes proactive engagement, health monitoring, and advocacy to drive long-term value.

Responsibilities include order management, reporting, and analytics, with a focus on collaboration across teams. The position requires 2 years of relevant experience and SAP/ERP proficiency, in a morning shift environment.

Qualifications

• High School Diploma or equivalent required. Associate / Bachelor’s degree or equivalent work experience preferred.
• Experience in order and complaint management is valued.
• Capable of working in a dynamic team environment.
• Calm & rational thinker able to work under pressure to strict timelines.

Responsibilities

• Customer Relationship Management
• Proactive Engagement & Health Monitoring
• Problem Resolution & Advocacy
• Order Management
• Reporting & Analytics

Skills

Self-Management & Personal Effectivene

Interpersonal & Communication Skills

Analytical & Problem-Solving Skills

Relationship Management & Business Acu

Education

High School Diploma or equivalent

Associate / Bachelor’s degree or equivalent work experience preferred

Tools

SAP/ERP Systems

Microsoft Office 365

Job description

Sealed Air is seeking a Customer Success Partner in Charlotte, NC to build strong client relationships and ensure ongoing success with our products and services. The role emphasizes proactive engagement, health monitoring, and advocacy to drive long-term value.

Responsibilities include order management, reporting, and analytics, with a focus on collaboration across teams. The position requires 2 years of relevant experience and SAP/ERP proficiency, in a morning shift environment.