Remote Customer Success Manager - Golf & Club Solutions

ForeUP Golf; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

Xplor Technologies are seeking a proactive Customer Success Manager to lead the relationship with foreUP Golf clients across the United States, ensuring ongoing value and satisfaction.

You will onboard new customers, drive adoption of solutions, identify expansion opportunities, and collaborate with sales and product teams to deliver measurable outcomes. This role emphasizes strategic account management, client advocacy, and renewals across a remote US territory.

Qualifications

• Proven account management experience
• Ability to communicate effectively, both verbal and written
• Experience delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects with attention to detail
• Excellent listening, critical thinking, negotiation and presentation skills
• Understanding of the public golf industry
• Technology savvy and comfort with tools
• Time management and project management skills
• Ability to work independently in a fast-paced environment with changing priorities
• 3+ years of relevant experience
• Bachelor's Degree preferred

Responsibilities

• Operate as a key point of contact for assigned customers
• Maintain and develop existing customer relationships
• Advise customers on how to best utilize foreUP solutions and update on new solutions as they become available
• Identify and grow sales opportunities within assigned territory
• Record all activity in our customer relationship management database
• Execute on strategies developed and communicated by sales management

Skills

Account management

Communication

Client solutions

Project management

Time management

Negotiation

Golf industry knowledge

Independent worker

Education

Bachelor's degree

Tools

CRM software

Job description

Xplor Technologies are seeking a proactive Customer Success Manager to lead the relationship with foreUP Golf clients across the United States, ensuring ongoing value and satisfaction.

You will onboard new customers, drive adoption of solutions, identify expansion opportunities, and collaborate with sales and product teams to deliver measurable outcomes. This role emphasizes strategic account management, client advocacy, and renewals across a remote US territory.