Remote Customer Success Manager – EdTech Partnerships

Meazure Learning; Durham (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) plan with company matching

Health, Dental, & Vision Insurance

Flexible time off

Remote and hybrid first organization

Great working environment

Job summary

Meazure Learning is hiring a Customer Success Manager in Durham, NC. The role focuses on long-term client retention, white-glove service, and building strong relationships across 15–25 mid-market and enterprise accounts with annual revenue of $2–4M.

You will collaborate with Product and Customer Education to drive adoption, deliver trainings, and present insights via Insight reports and PowerBI. Travel about 20% is required.

Qualifications

• 3–5 years’ experience in a customer service role.
• Strong written and verbal communication skills.
• Technical aptitude with web-based apps, Google Apps, and MS Office.

Responsibilities

• Serve as primary contact for named accounts and drive customer success.
• Maintain and expand relationships to sustain exam volume and revenue.
• Lead trainings and provide ongoing education with Meazure Learning products.

Skills

Customer success

Account management

Relationship building

Communication

Multitasking

Tools

PowerBI

Job description

Meazure Learning is hiring a Customer Success Manager in Durham, NC. The role focuses on long-term client retention, white-glove service, and building strong relationships across 15–25 mid-market and enterprise accounts with annual revenue of $2–4M.

You will collaborate with Product and Customer Education to drive adoption, deliver trainings, and present insights via Insight reports and PowerBI. Travel about 20% is required.