Remote Customer Success Manager — ARR Growth (Data-Driven)

Rexel France; Dallas (TX); Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with Employer Match

Paid vacation and sick time

Tuition Reimbursement

Job summary

A leading electrical distributor seeks a Customer Success Manager to build positive customer relationships and drive retention in the USA. The ideal candidate has over 3 years of experience and strong communication skills to manage engagements effectively. Responsibilities include analyzing data to identify opportunities and conducting client reviews. Preferred qualifications include experience with Rockwell Automation products and a Bachelor’s degree. This position offers various benefits including medical insurance and 401K matching.

Qualifications

• 3+ years of Customer Success Manager experience.
• Prior experience with Rockwell Automation products and services preferred.
• Bachelor’s Degree in Business or Technical field preferred.

Responsibilities

• Build relationships with assigned customers.
• Manage multiple customer success engagements.
• Communicate value proposition and customer success periodically.

Skills

Customer Success Management

Interpersonal communication

Analytical skills

Attention to detail

Education

High School or GED

Bachelor’s Degree in Business or Technical field

Tools

Rockwell Automation products

Job description

A leading electrical distributor seeks a Customer Success Manager to build positive customer relationships and drive retention in the USA. The ideal candidate has over 3 years of experience and strong communication skills to manage engagements effectively. Responsibilities include analyzing data to identify opportunities and conducting client reviews. Preferred qualifications include experience with Rockwell Automation products and a Bachelor’s degree. This position offers various benefits including medical insurance and 401K matching.