Remote Customer Success Leader — Onboarding & Data

YARDZ TECHNOLOGIES INC; Alpharetta (GA); Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid time off

Stock options plan

Company parties

Job summary

YARDZ is seeking a highly organized Customer Success Manager to grow customer relationships and ensure maximum value from the platform. You will coordinate projects, run meetings, manage data, and collaborate across teams in a fast-paced startup.

You should excel at managing multiple customers, keeping schedules, and driving follow-through while adapting to changing priorities in a dynamic environment. Flexible work-from-home options are available.

Qualifications

• Excellent Excel and data handling abilities.
• Highly organized with strong time management.
• Ability to manage multiple customers and priorities.
• Experience scheduling and leading professional meetings.
• Clear written and verbal communication with stakeholders.
• Strong follow-through and attention to detail.

Responsibilities

• Build strong relationships with YARDZ customers.
• Serve as primary contact for assigned accounts.
• Lead recurring customer meetings with focused agendas.
• Document actions and ensure follow-up completion.
• Coordinate schedules, implementations, and resources.
• Track requests, projects, and deadlines.
• Collaborate with Sales, Development, Operations, and Leadership.
• Onboard and train new customers on the YARDZ platform.
• Monitor adoption and identify training needs.
• Work with Excel and customer data daily.
• Maintain accurate customer records and internal docs.
• Communicate product updates and next steps clearly.
• Identify process improvements and manage expectations.
• Take ownership and drive issues to resolution.

Skills

Excel proficiency

Organizational skills

Time management

Multi-client management

Meeting scheduling

Communication skills

Attention to detail

Executive communication

Documentation

Problem solving

Quick learner

Self-motivated

Independent worker

Team player

Startup environment

Ownership mindset

Tools

CRM software

Job description

YARDZ is seeking a highly organized Customer Success Manager to grow customer relationships and ensure maximum value from the platform. You will coordinate projects, run meetings, manage data, and collaborate across teams in a fast-paced startup.

You should excel at managing multiple customers, keeping schedules, and driving follow-through while adapting to changing priorities in a dynamic environment. Flexible work-from-home options are available.