Remote Customer Service Specialist | Training & Growth

Transworld Systems Inc.; Northern (KY); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Work from home

Paid training

Team-oriented environment

Growth opportunities

Comprehensive benefits package

Job summary

Transworld Systems Inc. is hiring a Remote Customer Service Representative. The role involves assisting customers, documenting information, and promoting additional products and services during calls. Training is provided, with assessments completing early in the process.

This remote position offers a comprehensive benefits package and opportunities for growth within a team-focused environment. Strong communication and reliable attendance are essential for success.

Qualifications

• Detail oriented with ability to organize and meet deadlines.
• Excellent communication and professionalism on calls.
• Strong attendance and reliability required.

Responsibilities

• Proactively discuss and recommend additional products and services to customers during qualified calls.
• Assist customers with inquiries/concerns and document account information accurately.
• Provide explanations of account status and inquiries to customers.
• Adhere to State and Federal regulations pertaining to job duties.
• Assist customers with delinquent accounts per state guidelines.
• Discuss additional product offerings to customers on qualified calls.
• Utilize strong communication to meet client and customer goals.

Skills

Detail oriented

Effective communication

Shift attendance

Call center experience

MS Office

Learn new software

Education

High School diploma

Job description

Transworld Systems Inc. is hiring a Remote Customer Service Representative. The role involves assisting customers, documenting information, and promoting additional products and services during calls. Training is provided, with assessments completing early in the process.

This remote position offers a comprehensive benefits package and opportunities for growth within a team-focused environment. Strong communication and reliable attendance are essential for success.