Remote Customer Service & Sales Associate

TSI - Transworld Systems Inc.; Kissimmee (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Remote work

Paid training

Team-oriented environment

401k with employer matching

Medical, dental, and vision insurance

Paid time off

Paid holidays

Job summary

TSI - Transworld Systems Inc. is hiring a Remote Customer Service Representative to join our team. This role offers work-from-home flexibility and is supported by paid training and a comprehensive benefits package.

The position requires detail orientation, call handling expertise, and reliable attendance. Candidates should have 1–2 years in a call center and be proficient with Microsoft Office and CRM software. Training aligns with EST hours.

Qualifications

• Detail oriented with ability to organize and meet deadlines.
• Excellent call handling skills and high professionalism.
• Strong attendance and reliability required.
• 1-2 years in a call center preferred.
• Proficient with Microsoft applications and quick to learn new software.

Responsibilities

• Proactively discuss and recommend additional products during calls.
• Assist customers with inquiries and document account information.
• Explain account status and ensure compliance with regulations.
• Handle delinquent accounts following state guidelines.
• Meet KPIs for call quality and production measures.

Skills

Detail oriented

Effective call handling

Strong attendance

Experience in call center

Microsoft Office

Ability to learn software

Education

High School diploma or equivalent

Tools

MS Office

CRM software

Job description

TSI - Transworld Systems Inc. is hiring a Remote Customer Service Representative to join our team. This role offers work-from-home flexibility and is supported by paid training and a comprehensive benefits package.

The position requires detail orientation, call handling expertise, and reliable attendance. Candidates should have 1–2 years in a call center and be proficient with Microsoft Office and CRM software. Training aligns with EST hours.