Remote Customer Service Specialist — Growth & Benefits

Chris Burt - State Farm Agent; Gilbert (AZ); Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chris Burt - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the insurance agency. You will resolve inquiries, coordinate with team members, and anticipate community needs in a fast-paced, supportive environment.

The role is primarily remote, with initial in-office training. Flexible work-from-home options are available, and the team emphasizes a positive, upbeat culture with opportunities for advancement and

Qualifications

• Clear communication and interpersonal abilities.
• Attention to detail and ability to multitask.
• Comfort with a high volume of inbound/outbound calls.
• Prior customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Prepare quotes for new and existing customers.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking

Customer service experience

Job description

Chris Burt - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the insurance agency. You will resolve inquiries, coordinate with team members, and anticipate community needs in a fast-paced, supportive environment.

The role is primarily remote, with initial in-office training. Flexible work-from-home options are available, and the team emphasizes a positive, upbeat culture with opportunities for advancement and