Insurance Customer Advocate - Flexible Schedule & Growth

Chris Giunta - State Farm Agent; Philadelphia (Philadelphia County); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Chris Giunta - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, handle policy inquiries, and support agency growth. You will work with team members to resolve questions and anticipate community needs, while focusing on accuracy and service excellence.

This role offers a path for internal advancement for driven, sales-minded team members who are customer-focused and empathetic.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Chris Giunta - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences, handle policy inquiries, and support agency growth. You will work with team members to resolve questions and anticipate community needs, while focusing on accuracy and service excellence.

This role offers a path for internal advancement for driven, sales-minded team members who are customer-focused and empathetic.