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Job summary
A steel building company is seeking a Customer Service Representative for a full-time, fully remote position. You will be responsible for following up on customer inquiries, scheduling appointments, and providing excellent customer service. Ideal candidates will have a high school diploma and previous customer service experience, along with strong computer skills in Microsoft Office. This remote role requires candidates to be located in the United States and work during Eastern Standard Time hours.
Qualifications
High school diploma or GED required.
Previous experience in customer service or similar role.
Excellent knowledge of Microsoft Office applications.
Responsibilities
Follow up on customer inquiries.
Schedule appointments.
Write and distribute correspondence.
Skills
Excellent customer service
Time management
Communication skills
Education
High school diploma/GED
Tools
Microsoft Word
Outlook
PowerPoint
Job description
A steel building company is seeking a Customer Service Representative for a full-time, fully remote position. You will be responsible for following up on customer inquiries, scheduling appointments, and providing excellent customer service. Ideal candidates will have a high school diploma and previous customer service experience, along with strong computer skills in Microsoft Office. This remote role requires candidates to be located in the United States and work during Eastern Standard Time hours.