Remote Customer Service Specialist

Staffing Remedy; Pennsylvania; Remote; USD 30,000 - 40,000; Part time

Job summary

A leading staffing agency is seeking a Customer Service Representative to provide effective service for customers. This remote position emphasizes communication and problem-solving skills. Responsibilities include managing customer inquiries and resolving conflicts. Previous customer service experience or computer skills are ideal but not required. Candidates must provide their own equipment and commit to at least 15 hours weekly. A positive attitude and the ability to learn quickly will help you succeed in this role.

Qualifications

• Previous customer service experience is a plus but not required.
• Computer experience and aptitude.
• Must have computer and VOIP headset for servicing.

Responsibilities

• Manage and prioritize multiple concerns simultaneously.
• Provide appropriate information to customer requests.
• Listen, document, and help resolve conflicts with customers.

Skills

Communication skills

Problem-solving

Patience

Ability to learn quickly

Job description

A leading staffing agency is seeking a Customer Service Representative to provide effective service for customers. This remote position emphasizes communication and problem-solving skills. Responsibilities include managing customer inquiries and resolving conflicts. Previous customer service experience or computer skills are ideal but not required. Candidates must provide their own equipment and commit to at least 15 hours weekly. A positive attitude and the ability to learn quickly will help you succeed in this role.