Remote Customer Care Specialist

Remote Raven; United States; Remote; USD 7,000 - 10,000; Full time

Job summary

A remote-focused service provider is looking for a Customer Service Representative to manage client communications and ensure updates on their projects. The role requires excellent verbal communication skills, a friendly demeanor, and a customer-oriented attitude. Responsibilities include answering calls, maintaining records, and coordinating with project teams. Ideal candidates will have experience in customer service and be proficient with basic computer applications. This position is full-time and fully remote, offering competitive hourly pay.

Qualifications

• Clear English with a neutral accent is required.
• Previous customer service experience is preferred.
• Excellent organizational and multitasking abilities.

Responsibilities

• Provide status updates to clients regarding their roofing or repair projects.
• Answer inbound calls promptly and professionally.
• Maintain detailed records of client communications and project updates.

Skills

Strong verbal communication skills

Friendly, professional attitude

Basic computer proficiency

Job description

A remote-focused service provider is looking for a Customer Service Representative to manage client communications and ensure updates on their projects. The role requires excellent verbal communication skills, a friendly demeanor, and a customer-oriented attitude. Responsibilities include answering calls, maintaining records, and coordinating with project teams. Ideal candidates will have experience in customer service and be proficient with basic computer applications. This position is full-time and fully remote, offering competitive hourly pay.