Remote Customer Service Specialist – Contract

Summit Connections; Texas City (TX); Remote; USD 16,531 - 20,664; Part time

Job summary

Summit Connections is seeking a remote-based Customer Service contractor in Texas City to handle inbound and outbound calls, document interactions, and maintain performance standards during certification and production.

You will work from a quiet home office, follow structured systems, stay punctual, and be accountable. This 1099 contract offers hourly pay of $12–$15 and opportunities based on performance.

Qualifications

• Ability to follow structured systems without hand-holding.
• Show up consistently and on time.
• Understand that remote work requires accountability.
• Certification attendance is mandatory.

Responsibilities

• Provide customer service support via phone.
• Document interactions accurately.
• Maintain performance standards throughout certification and production.
• Take inbound/outbound calls with professionalism and empathy.
• Input data into client systems with accuracy.
• Follow up to ensure customer satisfaction and performance growth.

Skills

Structured systems

Punctuality

Accountability

Job description

Summit Connections is seeking a remote-based Customer Service contractor in Texas City to handle inbound and outbound calls, document interactions, and maintain performance standards during certification and production.

You will work from a quiet home office, follow structured systems, stay punctual, and be accountable. This 1099 contract offers hourly pay of $12–$15 and opportunities based on performance.