Remote Customer Care Pro — Flexible Contract Roles

RSC Virtual Staffing; Chicago (IL); Hybrid; USD 17,000 - 21,000; Full time

Job summary

RSC Virtual Staffing is seeking Remote Customer Care Specialists to support multiple client programs from a home office.

Opportunities vary by client and may include answering calls, handling inquiries, processing transactions, and providing courteous service.

Contract rates range from $12 to $15 per hour, with eligibility and equipment requirements varying by program; this is a 1099 independent-contracting role.

Qualifications

• High school diploma or GED required.
• Excellent verbal and written communication skills.
• Ability to navigate multiple applications and stay productive remotely.
• Reliable high-speed internet and quiet home workspace.

Responsibilities

• Answer inbound customer calls
• Assist customers with questions and account needs
• Process service requests and transactions
• Provide courteous, professional service
• Document customer interactions accurately
• Navigate multiple systems during calls
• Provide solution-focused service.

Skills

Verbal and written communication

Typing

Computer proficiency

Ability to work independently

Reliable high-speed internet

Education

High school diploma or GED

Tools

Windows 11

Multiple applications navigation

Job description

RSC Virtual Staffing is seeking Remote Customer Care Specialists to support multiple client programs from a home office.

Opportunities vary by client and may include answering calls, handling inquiries, processing transactions, and providing courteous service.

Contract rates range from $12 to $15 per hour, with eligibility and equipment requirements varying by program; this is a 1099 independent-contracting role.