Remote Customer Support Specialist — 1099 Contractor

VortexWorks; Columbus (OH); Remote; USD 25,000 - 44,000; Part time

Job summary

A leading customer service provider is looking for motivated professionals for remote customer service/sales positions. The role involves handling inbound and outbound calls, resolving issues with strong communication, and meeting performance goals. A minimal setup is required, including a 2-monitor setup and stable internet. Ideally, candidates should have 2+ years of customer service experience and be tech-savvy. This position is contracted under a 1099 arrangement.

Qualifications

• Bilingual preferred for additional pay.
• 2+ years of customer service or sales experience required.
• Tech-savvy and reliable candidates will excel.

Responsibilities

• Handle inbound and outbound customer service or sales calls.
• Resolve customer issues with empathy and accuracy.
• Meet performance goals related to quality and satisfaction.

Skills

Clear English communication

Strong work ethic

Ability to complete training modules independently

Job description

A leading customer service provider is looking for motivated professionals for remote customer service/sales positions. The role involves handling inbound and outbound calls, resolving issues with strong communication, and meeting performance goals. A minimal setup is required, including a 2-monitor setup and stable internet. Ideally, candidates should have 2+ years of customer service experience and be tech-savvy. This position is contracted under a 1099 arrangement.