Remote Customer Support Specialist

Brandcoven; Atlanta (GA); Remote; USD 18,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly rate

Flexible scheduling

Comprehensive benefits package

Job summary

A leading marketing agency seeks a Remote Call Center Representative to provide top-notch customer service via phone, email, and chat. The role requires excellent communication and problem-solving skills, and offers a flexible work schedule. Ideal candidates have a high school diploma, 1-2 years of customer service experience, and the ability to thrive in a remote environment. Enjoy competitive pay and a comprehensive benefits package while working from home.

Qualifications

• 1-2 years of customer service experience, preferably in a call center environment.
• Reliable internet connection and quiet workspace.
• Ability to work in a fast-paced, dynamic environment.

Responsibilities

• Respond to customer inquiries and resolve issues in a timely and professional manner.
• Provide product information, troubleshoot issues, and elevate complex problems to senior teams.
• Meet or exceed performance metrics and quality standards.

Skills

Excellent communication skills

Problem-solving skills

Listening skills

Interpersonal skills

Education

High school diploma or equivalent

Associate's or bachelor's degree preferred

Job description

A leading marketing agency seeks a Remote Call Center Representative to provide top-notch customer service via phone, email, and chat. The role requires excellent communication and problem-solving skills, and offers a flexible work schedule. Ideal candidates have a high school diploma, 1-2 years of customer service experience, and the ability to thrive in a remote environment. Enjoy competitive pay and a comprehensive benefits package while working from home.