Remote Customer Service Specialist

MCI; Corral Crossing (OK); Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Paid Training

Fun, Engaging Work Environment

Job summary

A leading company in Business Process Outsourcing is seeking a dedicated Remote Customer Service Representative in Corral Crossing, OK. The role involves handling customer inquiries and providing solutions, with a focus on delivering excellent service. Candidates should have strong communication and problem-solving skills, as well as the ability to thrive in a fast-paced environment. Apply now for an opportunity that offers competitive benefits and a supportive work culture.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• The ability to type swiftly and accurately (20+ words a minute).

Responsibilities

• Listen to customers, understand their needs, and resolve customer issues.
• Utilize systems and technology to complete account management tasks.
• Ensure first call resolution through problems solving and effective call handling.

Skills

Communication

Problem Solving

Customer Service Orientation

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

A leading company in Business Process Outsourcing is seeking a dedicated Remote Customer Service Representative in Corral Crossing, OK. The role involves handling customer inquiries and providing solutions, with a focus on delivering excellent service. Candidates should have strong communication and problem-solving skills, as well as the ability to thrive in a fast-paced environment. Apply now for an opportunity that offers competitive benefits and a supportive work culture.